Returns & Exchanges
We want you to love your Quip apparel, but if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures your refund or replacement is handled with speed and care.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Place the unwashed and unworn garments in their original packaging, ensuring all security tags remain attached.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy until your refund is processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing